Hard Rock International

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Server

Server

Job ID 
2018-4075
# of Openings 
20
Job Locations 
US-NY-NEW YORK
Posted Date 
4/13/2018
Category 
Food & Beverage - Hourly

More information about this job

Overview

Hard Rock International, spirited & authentic, a global brand that continues to expand around the world. Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe team members to deliver authentic experiences that rock!

 

We are seeking talented Servers for the Hard Rock Cafe Time Sqeare! Our servers have a passion for hospitality and a drive to be extraordinary! If you enjoy creating memorable experiences, working in a fast pace environment and have a positive attitude, then the time is now to find out why Hard Rock is the place for you!

 

Do you have what it takes to join the band?

Responsibilities

Basic functions of the Server include:

 

  • Taking guests’ orders
  • Running food
  • Handling cash & other forms of payment
  • Making proficient sales transactions - using a point-of-sale system
  • Properly checks I.D.s – for guests who appear to be under 30 years old
  • Demonstrating responsible alcohol service
  • Demonstrating impeccable product knowledge
  • Suggestive selling - using proven techniques
  • Answering questions - accurately and politely
  • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
  • Maintaining a clean & organized station – including pre-bussing & table maintenance
  • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc
  • Demonstrating knowledge of all table/station numbers
  • Directing guests to areas & restrooms
  • Creating memorable experiences
  • Entertaining guests to create “Raving Fans”

Qualifications

Job Requirements include:

 

  • Servers and Bartenders must be at least 18 years old to serve food & alcohol 
  • Follows all food safety & sanitation procedures
  • In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (ie, California law requires this)
  • Practicing all general safety standards
  • Performing duties which require bending & reaching
  • Lifting & transporting up to 25-pound dining chairs, booster seats, high chairs, and food/drink orders (from bar & kitchen to guests’ tables) – if applicable, emptying trash cans weighing up to 100 pounds
  • Standing or walking, for up to 8+ hours
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Recycling products, where possible
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests
  • Maintaining HRC’s 5 core Values and Mission Statement

 

Hard Rock International participates in E-Verify.