Hard Rock International

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Food Runner

Food Runner

Job ID 
2018-4074
# of Openings 
25
Job Locations 
US-NY-NEW YORK
Posted Date 
4/13/2018
Category 
Food & Beverage - Hourly

More information about this job

Overview

Hard Rock Cafe is hiring qualified Food Runners to help us rock our guests! Food runners may be utilized at Hard Rock Cafe during high business volume. In addition to delivering guests’ orders, they will assist servers in responding to the requests of our guests. The main responsibility of this position is to deliver food to guests in a friendly, professional and knowledgeable manner.

Responsibilities

Basic functions of a Food Runner:

  • Deliver food to guests quickly and efficiently.
  • Deliver condiments and drinks as needed (to include alcoholic beverages).
  • Refill beverages as needed. Respond to guest inquiries in a courteous and polite manner.
  • Promptly and professionally, handle guest issues and communicates problems and concern to management.
  • Maintain a clean and organized server alley and expo area.
  • Stock ice and glassware on the server line.
  • Pre-buss tables.
  • Clean and reset dirty tables.
  • Sweep the floor.
  • Assist and communicate clearly with the kitchen staff and front of the house staff.

 

 

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

 

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Qualifications

Job Requirements include:

 

SKILLS

  • Remain calm in a hectic, fast-paced atmosphere.
  • Demonstrate a high level of organization, attention-to-detail and a sense-of-urgency.
  • Display a positive and outwardly friendly attitude toward guests and co-workers.  

PHYSICAL DEMANDS

  • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
  • Ability to sit for extended periods of time.
  • Ability to make repeating movements of the arms, hands, and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  •  
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
  • Ability to turn or twist body parts in a circular motion.
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
  • Ability to travel via auto or airplane for long periods of time.
  •  

ADDITIONAL REQUIREMENTS

  • Must be at least 18 years old.
  • Maintaining a well-groomed appearance (“having a plan”).
  • Following all uniform guidelines.
  • Practicing all general safety & sanitation standards.
  • Recycling products, where possible.
  • Maintaining HRC’s 5 core Values and Mission Statement.
  • This Cafe may cross-train the Servers and the Bussers

 

Hard Rock International participates in E-Verify.