The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).
- Making drinks to spec recipe.
- Demonstrating responsible alcohol service.
- Serving food.
- Handling cash & other forms of payment.
- Making proficient sales transactions - using a point-of-sale system.
- Properly checking I.D.s – for guests who appear to be under 30 years old.
- Maintaining proper cash drawer balances.
- Directing guests to areas/restrooms.
- Demonstrating impeccable product knowledge.
- Suggestive selling - using proven techniques.
- Maintaining a clean and organized bar area.
- Maintaining proper product pars – through bar pulls & inventories.
- Stocking liquor, beer, wine and glassware throughout the shift.
- Properly labeling, dating, covering and refrigerating prepped items for the bar.
- Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
- Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
- Answering questions - accurately and politley.
- Creating memorable experiences.
- Entertaining guests to create “Raving fans".
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.