Hard Rock International

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Server

Server

Job ID 
2017-2822
# of Openings 
15
Job Locations 
US-MA-BOSTON
Posted Date 
7/27/2017
Category 
Cafe Staff

More information about this job

Overview

There's Still Time to Prove Your Parents Wrong

Never thought you'd make it in the music business, think again! For those that have a passion for music and a desire to provide authentic experiences that rock, this may be the gig for you! If you want to celebrate your individuality at work while upholding the highest service standards in the industry, check out our current opportunities.

 

JOB QUALIFICATIONS

Familiarity with food, beverage and wine service. Knowledge of table service procedures and table etiquette. These skills and abilities are typically acquired through two (2) years table service experience.

Responsibilities

Basic functions of the Server include:

 

  • Taking guests’ orders
  • Running food
  • Handling cash & other forms of payment
  • Making proficient sales transactions - using a point-of-sale system
  • Properly checks I.D.s – for guests who appear to be under 30 years old
  • Demonstrating responsible alcohol service
  • Demonstrating impeccable product knowledge
  • Suggestive selling - using proven techniques
  • Answering questions - accurately and politely
  • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
  • Maintaining a clean & organized station – including pre-bussing & table maintenance
  • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc
  • Demonstrating knowledge of all table/station numbers
  • Directing guests to areas & restrooms
  • Creating memorable experiences
  • Entertaining guests to create “Raving Fans”

Qualifications

Job Requirements include:

 

  • Must be at least 19 years old to be employed
  • In some U.S. states, a legal minimum age is required to serve food & alcohol (ie, Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements 
  • Follows all food safety & sanitation procedures
  • In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (ie, California law requires this)
  • Practicing all general safety standards
  • Performing duties which require bending & reaching
  • Lifting & transporting up to 25-pound dining chairs, booster seats, high chairs, and food/drink orders (from bar & kitchen to guests’ tables) – if applicable, emptying trash cans weighing up to 100 pounds
  • Standing or walking, for up to 8+ hours
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Recycling products, where possible
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests
  • Maintaining HRC’s 5 core Values and Mission Statement

Your Cafe may cross-train the Server and the Busser positions.  This “Server Assistant” will become a rotated position for the Servers and only used during busy volume shifts.  Please see the Busser job description.

 

Hard Rock International participates in E-Verify.