Hard Rock International

Returning Candidate?

Bartender

Bartender

Job ID 
2017-2774
# of Openings 
4
Job Locations 
Posted Date 
4/10/2017
Category 
Cafe Staff

More information about this job

Overview

HRC - Orlando

Responsibilities

The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables.  It is essential to provide the guests with a positive experience before they step out of the bar.  As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). 

 

Basic functions of the Bartender include:

  • Making drinks to spec recipe
  • Demonstrating responsible alcohol service
  • Serving food
  • Handling cash & other forms of payment
  • Making proficient sales transactions - using a point-of-sale system
  • Properly checking I.D.s – for guests who appear to be under 30 years old
  • Maintaining proper cash drawer balances
  • Directing guests to areas/restrooms
  • Demonstrating impeccable product knowledge
  • Suggestive selling - using proven techniques 
  • Maintaining a clean and organized bar area
  • Maintaining proper product pars – through bar pulls & inventories
  • Stocking liquor, beer, wine and glassware throughout the shift
  • Properly labeling, dating, covering and refrigerating prepped items for the bar
  • Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware
  • Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc
  • Answering questions - accurately and politely
  • Creating memorable experiences
  • Entertaining guests to create “Raving Fans”

Qualifications

Job Requirements include:

 

  • Must be at least 19 years old to be employed
  • Must have 3 years of high volume experience
  • In some U.S. states, a legal minimum age is required to serve food & alcohol (ie, Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements 
  • Follows all food safety & sanitation procedures
  • In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (ie, California law requires this)
  • Practicing all general safety standards
  • Performing duties which require bending & reaching
  • Lifting & transporting up to 50-pound containers from dry storage & beer coolers
  • Standing, for up to 8+ hours
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Practicing all safety & sanitation standards
  • Recycling products, where possible
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests
  • Maintaining HRC’s 5 core Values and Mission Statement

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