• Server

    Job Locations US-PA-PHILADELPHIA
    Posted Date 1 year ago(4/3/2017 5:19 PM)
    Job ID
    2017-2758
    # of Openings
    10
    Category
    Food & Beverage - Hourly
  • Responsibilities

     

    HRC - Philadelphia

     

     

     

     

    Basic functions of the Server include:

     

    • Taking guests’ orders
    • Running food
    • Handling cash & other forms of payment
    • Making proficient sales transactions - using a point-of-sale system
    • Properly checks I.D.s – for guests who appear to be under 30 years old
    • Demonstrating responsible alcohol service
    • Demonstrating impeccable product knowledge
    • Suggestive selling - using proven techniques
    • Answering questions - accurately and politely
    • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
    • Maintaining a clean & organized station – including pre-bussing & table maintenance
    • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc
    • Demonstrating knowledge of all table/station numbers
    • Directing guests to areas & restrooms
    • Creating memorable experiences
    • Entertaining guests to create “Raving Fans”

    Qualifications

    Job Requirements include:

     

    • Must be at least 19 years old to be employed
    • In some U.S. states, a legal minimum age is required to serve food & alcohol (ie, Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements 
    • Follows all food safety & sanitation procedures
    • In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (ie, California law requires this)
    • Practicing all general safety standards
    • Performing duties which require bending & reaching
    • Lifting & transporting up to 25-pound dining chairs, booster seats, high chairs, and food/drink orders (from bar & kitchen to guests’ tables) – if applicable, emptying trash cans weighing up to 100 pounds
    • Standing or walking, for up to 8+ hours
    • Maintaining a well-groomed appearance (“having a plan”)
    • Following all uniform guidelines
    • Recycling products, where possible
    • Remaining calm in a hectic, fast-paced atmosphere
    • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
    • Displaying a positive and outwardly friendly attitude toward guests
    • Maintaining HRC’s 5 core Values and Mission Statement

    Your Cafe may cross-train the Server and the Busser positions.  This “Server Assistant” will become a rotated position for the Servers and only used during busy volume shifts.  Please see the Busser job description.

     

    Hard Rock International participates in E-Verify.

     

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