Hard Rock International

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Retail Sales Associate

Retail Sales Associate

Job ID 
2016-2377
# of Openings 
7
Job Locations 
US-FL-ORLANDO
Posted Date 
9/21/2017
Category 
Cafe Staff

More information about this job

Overview

The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

Responsibilities

 Greeting and selling Hard Rock merchandise to guests.
 Answering questions - accurately and politely.
 Making proficient sales transactions - using a point-of-sale system.
 Handling cash and other forms of payment.
 Maintaining proper cash drawer balances.
 Demonstrating impeccable product knowledge.
 Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).
 Maintaining a clean and organized store.
 Maintaining proper product stock levels – through retail pulls & inventories.
 Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.
 Creating memorable experiences.
 Entertaining guests to create “Raving Fans.”
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

  • Must be at least 19 years old
  • H.S. education a plus
  • previous retail experience a plus

SKILLS

  • Remaining calm in a hectic, fast-paced atmosphere.
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests.

 

ADDITIONAL REQUIREMENTS

  • Maintaining a well-groomed appearance (¡§having a plan¡¨).
  • Following all uniform guidelines.
  • Practicing all general safety & sanitation standards.
  • Recycling products, where possible.
  • Maintaining HRC¡¦s 5 core Values and Mission Statement.

Hard Rock International is an E-Verify employer.  Please see attached documents to learn more about E-Verify:eVerify Updated 09 2013