• Retail Sales Associate

    Job Locations US-FL-ORLANDO
    Posted Date 11 months ago(9/21/2017 12:17 PM)
    Job ID
    # of Openings
    Retail, Merchandise & Gift Shops
  • Overview

    The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).


     Greeting and selling Hard Rock merchandise to guests.
     Answering questions - accurately and politely.
     Making proficient sales transactions - using a point-of-sale system.
     Handling cash and other forms of payment.
     Maintaining proper cash drawer balances.
     Demonstrating impeccable product knowledge.
     Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).
     Maintaining a clean and organized store.
     Maintaining proper product stock levels – through retail pulls & inventories.
     Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.
     Creating memorable experiences.
     Entertaining guests to create “Raving Fans.”
    This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.



    • Must be at least 19 years old
    • H.S. education a plus
    • previous retail experience a plus


    • Remaining calm in a hectic, fast-paced atmosphere.
    • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
    • Displaying a positive and outwardly friendly attitude toward guests.



    • Maintaining a well-groomed appearance (¡§having a plan¡¨).
    • Following all uniform guidelines.
    • Practicing all general safety & sanitation standards.
    • Recycling products, where possible.
    • Maintaining HRC¡¦s 5 core Values and Mission Statement.

    Hard Rock International is an E-Verify employer.  Please see attached documents to learn more about E-Verify:eVerify Updated 09 2013


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