Hard Rock International

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Host

Host

Job ID 
2016-2373
# of Openings 
2
Job Locations 
US-TN-MEMPHIS
Posted Date 
2/15/2017
Category 
Cafe Staff

More information about this job

Overview

HRC - Memphis

 

AT HARD ROCK, YOU CAN BE YOUSELF!

Some of us just get it – it’s about creating and delivering authentic experiences that rock! Our team is all about passionate people that bust down barriers to deliver results! If you’re into creating your place in the history of rock n’ roll, fill out an application today. 

Responsibilities

Basic functions of the Host include:

 

  • Opening doors, where applicable
  • Welcoming and thanking guests
  • Answering questions - accurately and politely
  • Maintaining a clean and organized waiting area
  • Answering the phone
  • Directing guests to areas & restrooms
  • Providing security for co-workers, guests and celebrities
  • Assisting servers, bussers and managers
  • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
  • Assuring the complete satisfaction of each and every guest
  • Creating memorable experiences
  • Entertaining guests to create “Raving Fans”

Qualifications

  • Must be at least 19 years old
  • Performing duties which require bending & reaching
  • Standing, for up to 8+ hours
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Practicing all general safety & sanitation standards
  • Recycling products, where possible
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests
  • Maintaining HRC’s 5 core Values and Mission Statement

  

This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates.  

 

Hard Rock International participates in E-Verify.