• Retail Sales Assoiciate

    Job Locations US-CA-HOLLYWOOD
    Posted Date 2 years ago(8/25/2016 3:40 PM)
    Job ID
    2016-2138
    # of Openings
    5
    Category
    Retail, Merchandise & Gift Shops
  • Responsibilities

     

     

    Greeting guests.

     Answering questions - accurately and politely.

     Answering the phone.

     Making proficient sales transactions - using a point-of-sale system.

     Handling cash and other forms of payment.

     Maintaining proper cash drawer balances.

     Directing guests to areas/restrooms.

     Demonstrating impeccable product knowledge.

     Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.

     Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).

     Maintaining a clean and organized store.

     Maintaining proper product stock levels – through retail pulls & inventories.

     Displaying Retail product – through HRC’s visual display standards.

     Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.

     Assuring the complete satisfaction of each and every guest.

     Creating memorable experiences.

     Entertaining guests to create "Raving Fans."

    This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

     

    Qualifications

    SKILLS

     Remaining calm in a hectic, fast-paced atmosphere.

     Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.

     Displaying a positive and outwardly friendly attitude toward guests.

    PHYSICAL DEMANDS

     Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.

     Ability to sit for extended periods of time.

     Ability to make repeating movements of the arms, hands, and wrists.

     Ability to express or exchange ideas verbally and perceive sound by ear.

     Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.

     Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.

     Ability to turn or twist body parts in a circular motion.

     Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

     Ability to travel via auto or airplane for long periods of time.

     

    Hard Rock International is an E-Verify employer.  Please see attached documented to learn more about E-Verify: eVerify Updated 09 2013

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