Hard Rock International

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Cafe Staff

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HRC - Seattle

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Barbacks are responsible for keeping the bar stocked and clean while assisting bartenders in providing the necessary support to ensure prompt and friendly service to our guests.


  • Maintaining a clean and organized bar.
  • Maintaining proper product pars – through bar pulls & inventories.
  • Stocking liquor, beer, ice, wine and glassware throughout the shift.
  • Properly labeling, dating, covering and refrigerating prepped items in the bar.
  • Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
  • Rotating product to maintain freshness.
  • Putting away liquor/beer orders if applicable.
  • Preparing fruit and making scratch recipes if applicable.
  • Working with a sense of urgency.
  • Approaches guests and welcomes them upon arrival.
  • Assisting in communicating with guests, hosts, servers and other bussers.
  • Ensures ongoing guest satisfaction by assisting with food delivery, pre-bussing as necessary, removing clutter and reacting to guest needs in a timely manner.
  • Respond to guest inquires in a courteous and polite manner.
  • Creating memorable experiences for guests.
  • Entertaining guests to create “Raving Fans.”
  • Promptly and professionally handles guest issues and communicates problems and concerns to management.


  • High School diploma or GED equivalent.
  • Practicing all general safety standards.
  • Performing duties which require bending & reaching.
  • Maintaining a well groomed appearance (“having a plan”).
  • Remaining calm in a hectic, fact paces atmosphere.
  • Demonstrating a high level of organization, attention-to-detail and sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests.
  • Must be 19 years old to be employed.
  • In some U.S states, a legal minimum age is required to serve food & alcohol (i.e.,
  • Nevada is 21 years old) – check with the person interviewing you to ensure you meet
  • those requirements.
  • Follow all food safety & sanitation procedures.
  • In some U.S states, a food safety certification program is requires to be completed
  • before being able to serve food or alcohol, which may include a food handlers card.
  • Following all uniform guidelines.
  • Practicing all safety & sanitation standards.
  • Recycling products, where possible.
  • Maintaining HRC’s 5 core Values and Mission Statement.